About this publication
The Service Ledger publishes hospitality-focused editorial and clearly identified promotional content. It is operated by Shift Solutions Limited. By visiting or using the publication, you agree to use it lawfully and not to interfere with its operation or with the rights of others.
The main interview featured here is a dramatized advertising narrative. The owner and restaurant depicted are fictional. Dialogue and illustrative scenes must not be taken as testimony or a result achieved by a real customer.
Informational material and product references
Editorial material explains operating situations and discusses tools for managing hospitality rotas. It is not employment-law, financial, tax, procurement or professional advice, and it does not replace the reader's own assessment of staffing requirements and legal responsibilities.
Deputy is referenced as an independent provider. Descriptions are intended to identify functions described by the provider and may change. Always review the provider's own website and documentation for current functionality, configuration, eligibility and terms.
External websites and transactions
Links leading to Deputy take readers away from The Service Ledger. The destination is operated independently and may have its own registration process, pricing, contract terms, support arrangements and privacy practices. Shift Solutions Limited does not provide Deputy subscriptions through this site.
No purchase, order or payment is accepted through this publication. Any arrangement that a reader enters into with Deputy is governed by the provider's own terms, not an order with Shift Solutions Limited.
Acceptable use and intellectual property
You may read the pages for personal or internal business evaluation and share ordinary links to the publication. Unless legally permitted or authorised, you should not reproduce substantial portions of the editorial content or use the site's assets in a misleading manner.
You must not attempt to compromise the site, interfere with availability, gather other users' information without authority or misrepresent a connection with Shift Solutions Limited or Deputy.
Accuracy, availability and liability
We aim to keep the publication clear and accurate, but editorial content may reflect a point in time. Descriptions of third-party services and external destinations may change without notice. Readers should check information relevant to their own circumstances before relying upon it.
To the extent permitted by law, Shift Solutions Limited does not accept liability for external services or decisions made solely on the basis of editorial material. Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or applicable statutory rights.
Interruptions and events beyond control
Availability may be affected by maintenance, failures of infrastructure, interruptions to connectivity or events outside the operator's reasonable control. When this happens, reasonable steps may be taken to restore normal access as circumstances permit.
References to third-party services do not create an obligation on Shift Solutions Limited to maintain or control their availability, terms or performance.
Changes, governing law and contact
The operator may change these terms from time to time and will identify the latest revision date on this page. Continued use after a change is subject to the revised terms, insofar as permitted by applicable law. The publication is aimed primarily at visitors in the United Kingdom.
These terms are governed by the laws of England and Wales, subject to applicable mandatory consumer protections. Enquiries may be addressed to Shift Solutions Limited, 9 Primrose Court, Oxford Road, Gerrards Cross, SL9 7FJ, or [email protected].